Last updated: [Last Updated Date]
These Terms & Conditions (the “Terms”) govern your access to and use of the website located at [Your Website URL], any related domains or subdomains, and any products, services, applications, or features provided by [Your Company Name] (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms.
You represent that you are at least the age of majority in your jurisdiction and have the legal capacity to enter into these Terms. Where you access the Services on behalf of an organization, you represent that you are authorized to accept these Terms on that organization’s behalf. You are responsible for safeguarding the login credentials associated with your account and for all activities that occur under your account.
If your use of the Services involves fees, subscriptions, or one-time purchases, you agree to provide current, complete, and accurate billing information. All fees are stated in [Your Currency] and are payable in accordance with the billing terms presented at the time of purchase. You are responsible for any applicable taxes, duties, or similar charges imposed by governing authorities.
Unless otherwise stated, all content, trademarks, logos, graphics, and code associated with the Services are the property of [Your Company Name] or its licensors and are protected by applicable intellectual property laws. Subject to your compliance with these Terms, we grant you a limited, non‑exclusive, non‑transferable license to access and use the Services for your internal business or personal purposes.
To the fullest extent permitted by law, the Services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied. [Your Company Name] will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of the Services.
Nothing in these Terms shall limit or exclude any liability that cannot be limited or excluded under applicable law, including liability for gross negligence or intentional misconduct.
This Privacy Policy explains how [Your Company Name] (“we”, “us”, or “our”) collects, uses, discloses, and protects personal information when you visit [Your Website URL], use [Your App Name], or interact with our Services, including our email and A2P SMS (text messaging) communications. We are committed to handling your information in a lawful, fair, and transparent manner.
We may collect the following categories of information, depending on how you interact with us:
We use personal information for the following purposes, and only where we have a valid legal basis to do so (such as your consent, our legitimate interests, or the performance of a contract):
We may share your information with trusted service providers who assist us in operating our Services (for example, hosting providers, payment processors, analytics providers, and messaging platforms). These third parties are authorized to use your information only as necessary to provide services to us and are required to protect your information in accordance with applicable laws and contractual safeguards.
We may also share information if required by law, in connection with a business transaction (such as a merger or acquisition), or to protect the rights, property, or safety of [Your Company Name], our users, or the public.
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We implement technical and organizational measures designed to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on your location, you may have certain rights under data protection laws, such as the right to access, correct, or delete your personal information, the right to object to or restrict certain processing, and the right to data portability. To exercise these rights, please contact us at [Your Support Email]. We will respond to your request in accordance with applicable laws.
This Cookie Policy explains how [Your Company Name] uses cookies and similar tracking technologies when you visit [Your Website URL] or use our Services. Where required under applicable law, we will request your consent before setting non‑essential cookies on your device.
Cookies are small text files that are stored on your device when you visit a website. Cookies help us recognize your device, remember your preferences, analyze website performance, and deliver more relevant content and advertising.
When you first visit our website, you may be presented with a cookie banner or preference center that allows you to accept or reject non‑essential cookies. You can also manage your cookie settings at any time through your browser controls. Please note that disabling certain cookies may affect the functionality or performance of the Services.
Some cookies and similar technologies on our website are placed by third‑party providers, such as analytics, advertising, and social media partners. These third parties may collect information about your activity across different websites and over time. We encourage you to review the privacy policies of those third parties to understand their practices and your options.
This section is designed to align with A2P SMS registration and carrier compliance expectations. It describes how we obtain consent for our messaging program, what types of messages we send, how often we send them, how your information is used, and how you can opt out at any time.
[Your Company Name] may operate one or more text messaging programs (each, an “SMS Program”), including but not limited to [Your SMS Program Name]. Participation in our SMS Program is voluntary and subject to these Terms, our Privacy Policy, and any additional terms presented at the time you opt in.
By enrolling in our SMS Program, you agree to receive recurring text messages from or on behalf of [Your Company Name] at the mobile number you provided. These messages may include account alerts, transactional updates, security notifications, and/or marketing messages, depending on the specific program you join. Message frequency will vary but is typically [X messages per week/month].
You may opt in to our SMS Program through clearly presented consent mechanisms, such as online signup forms, checkout pages, account settings, in‑person forms, or by texting a keyword to a designated short code or long code. By opting in, you confirm that you are the subscriber or customary user of the mobile number provided and that you are authorized to consent to receive text messages at that number.
Your consent to receive marketing text messages is not a condition of any purchase. You may still use our Services without enrolling in marketing‑related SMS communications, though you may continue to receive necessary transactional or service‑related messages as permitted by law.
You can opt out of receiving marketing text messages from our SMS Program at any time by replying with a recognized keyword such as STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. After you send an opt‑out request, you may receive a one‑time confirmation message to verify that you have been unsubscribed. No further marketing messages will be sent to your number unless you re‑enroll.
For help or more information about our SMS Program, you may reply with HELP to any message or contact us at [Your Support Email] or [Your Support Phone Number].
Message and data rates may apply to any SMS messages sent to or from our SMS Program, as determined by your mobile carrier. You are responsible for any such charges. Supported carriers may vary and are not responsible for delayed or undelivered messages. Delivery of messages is subject to effective transmission from your wireless service provider and is outside of [Your Company Name]’s control.
When you opt in to our SMS Program, we may collect and store your mobile phone number, opt‑in date and time, consent records, message interaction history (such as opens, clicks, and replies), and technical details related to message delivery. We use this information to operate and manage the SMS Program, confirm and demonstrate consent, troubleshoot delivery issues, and improve our communications. We do not sell your SMS consent or phone number to third parties.
SMS‑related data is handled in accordance with this Privacy Policy and applicable law, including any data retention requirements for consent and opt‑out records necessary to demonstrate compliance with A2P SMS regulations and carrier policies.
The SMS Program is intended for users located in [List of Supported Countries/Regions]. You must be at least the age of majority in your jurisdiction to participate. You agree not to enroll a phone number that is not your own, to promptly notify us if you change or deactivate your mobile number, and to comply with all applicable laws and carrier rules that govern text messaging programs.
We may update these Terms, the Privacy Policy, the Cookie Policy, and our SMS Program terms from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Last updated” date at the top of the relevant section and, where appropriate, provide additional notice (such as by email, in‑app notifications, or prominent website banners). Your continued use of the Services after any changes become effective constitutes your acceptance of the updated terms.
If you have any questions about these Terms, our Privacy Policy, our Cookie Policy, or our SMS Program, or if you would like to exercise your privacy rights, please contact us using the details below:
For SMS‑specific inquiries, including questions about opt‑in/opt‑out, message frequency, or data usage in connection with the SMS Program, please reference “SMS Program Inquiry” in your subject line or message so we can route your request appropriately.